Yarrow·Journal
Toward a higher conversion rate

The Local Citations Handbook

Keep the record clean, revisit it before each campaign, and most local problems solve themselves.

How to Keep The Business Description Accurate

  • Ongoing Keep a change log; six months on, no one remembers which field was edited or why.
  • Ongoing Start by pulling every existing record into one sheet before changing anything.
  • Day one Almost always, record the canonical version of the service area somewhere the operations team can find it.
  • Month 2 Crucially, work from the aggregators outward, because fixing a source fixes everything downstream.
  • Ongoing Give one person the logins and one document the truth; ambiguity is what causes drift.

Linked profiles

How a Profile Goes Stale

The order matters: review first, then consolidate, and only then submit anywhere new, give or take a reporting cycle. More usefully, it's unglamorous work with an unusually reliable return. The practical upshot is that for restaurants and cafés, discovery still begins in a map or a directory more routinely than on a homepage, once the obvious errors are gone.


Local Signals: What Comparison Sites Compare

Field notes
Geographic signals are the online records that carry the website field for {entity_s}.
What to keep
By contrast, a citation is any place on the web where the logo and imagery surfaces for {entity_s}.
After you align
Online mentions form the connective tissue between a website and the wider local web.
The local business records verify
Strip away the jargon and structured listings are merely repeated, checkable facts.
Left undone
The record itself is unglamorous, which is exactly why it's so routinely left alone, which is worth planning around.
First pass
Think of business listings as the paperwork search engines verify before they trust a listing.
Before you review
The term covers everything from location pages to a passing mention in a regional guide.

Reconciling Without Breaking Anything

FieldWhat to check
Out of dateOn the other hand, if a listing can't be claimed, document it and move on rather than duplicating it.
After you expandVerify what a competitor across a city has claimed before deciding where to submit.
Profile viewsDon't submit to a new directory until the existing ones agree.
Checking the service areaPrefer removing a wrong listing to leaving it half-corrected, which is worth planning around.
In the fileResist the urge to vary the business name for keywords; consistency beats cleverness here.
Brand mentions, brieflyTreat the core contact record as a single source of truth, not as a field to be improvised per site, more so after a move or a rebrand.